The hotel had a stunning view of the surrounding countryside and the staff were incredibly friendly and helpful. They went above and beyond to ensure that guests were taken care of and satisfied. The hot spring facilities were top-notch and provided a perfect opportunity to relax and unwind. the food served at the hotel was exceptional, with a mouthwatering dinner served each night. the hotel offered a peaceful and tranquil environment, perfect for those seeking a quiet and enjoyable stay.

One major drawback of our stay was the lack of communication regarding the road closures in the area. This resulted in a lengthy and frustrating drive, which took away valuable time that could have been spent enjoying the hotel and its amenities.

The stay at this hotel was absolutely amazing. the employees were incredibly kind and went out of their way to ensure our satisfaction. the location of the hotel provided a peaceful and quiet atmosphere, perfect for a relaxing vacation. the room we stayed in was spacious and comfortable, with a stunning view from the window. the bathroom was well-maintained and clean. the service was exceptional, with prompt dinner service and attentive staff.

There was a lack of communication about the status of the roads, which caused some inconvenience during our drive to the hotel.

Stunning mountain views, adventurous drive, helpful English-speaking staff, excellent restaurant recommendation, well-organized and attentive staff.

Nothing I didn't like to be fair.

We had a truly amazing stay! The hotel facilities were clean and well-maintained, providing a comfortable and relaxing atmosphere. The staff were incredibly attentive and went above and beyond to ensure our satisfaction. Noriko, the English-speaking staff member, was especially helpful and gave us a fantastic restaurant recommendation. The location was perfect for those who enjoy peace and quiet, and the hot springs offered a rejuvenating experience. The delicious dinner served on time was a highlight of our stay.

Nothing, all was good.

Gorgeous scenery, delicious meals, polite staff the natural beauty surrounding this hotel is breathtaking, and the views from our room were stunning. It was pure tranquility to lounge in the hot spring and take in the picturesque mountains. Our meals were a highlight of the trip. the chefs put great care into each dish, and we always looked forward to what the next meal would bring. the staff were consistently polite and welcoming.

Difficulty getting there, no alternative dining options nearby Getting to this hotel was a bit of a challenge - we had to navigate winding roads and frequent repairs. there were no other dining options nearby, which left us feeling a bit stranded.